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Knowledge base
General
Getting Started
3
Does MRED have a rule you’d like to see changed?
How do I contact MRED’s Help Desk, Rules Department and Training Department?
Forgot your connectMLS password? Here’s how to get it:
Top FAQs
7
How do I customize my connectMLS view and use Classic Search?
How do I have saved searches results delivered to my client as soon as it's available?
How do I search by school names and districts in connectMLS?
How do I update the contact information on my connectMLS agent profile?
What are the benefits of using the new Client Portal?
See all 7 articles
connectMLS
16
My client isn’t receiving connectMLS emails. What do I do?
How do I change my connectMLS password?
How can I search for a detached rental?
I've adjusted comparables on my connectMLS CMA but the Suggested Price and Net Proceeds haven’t changed. What do I do?
When reverse prospecting, what does it mean when I see “Not emailed” under “Client Interest”?
See all 16 articles
Private Listings
31
Does listing market time display while a property is a Private listing?
Does listing market time accrue if a listing goes under contract while in Private?
What dates do I use when changing a Private listing to a Standard listing?
How does Market Time accrue as a Private listing?
How do I search for Private listings?
See all 31 articles
Remine
32
What updates has Remine made recently?
How do I search by PIN in Remine?
Where can I learn more about Remine?
How do I log in to Remine?
What is the Cart in Remine?
See all 32 articles
Trending Now
0
Listings and Listing Input
28
What do the fields in the media tab of connectMLS listing input mean?
Where can I add my listing’s included appliances?
An agent left our office and their listing isn’t in our “My Listings/Transactions”. What do we do?
How do I remove the verbiage "CC Pursuant to Short Sale" in the Broker Private Remarks of my listing?
What do I enter for the buyer broker ID for a non-member on a contingent listing?
See all 28 articles
Homesnap
0
Teams
8
Can agents from two different companies be on a team together?
Who gets sales credit for Team listings?
Why is the new listing I input with my connectMLS ID as the list broker showing as a Team listing?
What do the Team permissions mean and how do I change them?
I’m on a team. Why can’t I edit a listing draft?
See all 8 articles
ShowingTime
6
How do you cancel a ShowingTime waitlist request?
What is ShowingTime’s waitlist?
How can I manage showings in ShowingTime if I have multiple offices?
Why is the ShowingTime link not appearing on my listing?
How does ShowingTime calculate market time?
See all 6 articles
Rules & Regulations
11
Can I state “No Section 8 vouchers” or “Section 8 not approved” on my listing?
Why can’t I enter my co-op in the co-op compensation field on a commercial listing?
Can supplemental photos be removed from an off-market listing at the request of the seller?
How do I report a violation of a for sale sign at a property that isn’t listed in the Standard or Private Listing Network?
What's the difference between a walkout basement and an exterior access?
See all 11 articles
Listing Syndication
3
How can a Designated Realtor opt into Syndication?
Why isn’t my listing on any websites?
Are TEMP listings syndicated to Zillow, Realtor.com, and other third-party sites?
Outside Comp
15
MRED hasn’t allowed submission of outside comps before. Why do it now?
What does the Outside Comps policy mean?
What does the new rule state?
Is it required that I enter in an outside comp if I was the buyer’s agent and there was no listing broker?
Do I need a listing agreement or permission to enter a listing?
See all 15 articles
Troubleshooting
3
What do I do if my listing photos aren't uploading?
Why did I get an “oops” error in connectMLS?
Guide to Clearing Cache on All Browsers
MRED Communications
Feature Spotlight
2
5/14/2022 5 Things You Should Know About Private Listings
04/05/2022 How to Clone Drafts of Listings
MRED News
7
June 1, 2023 Private listing compensation field update
Updates to MRED’s Participant Agreement
6/15/2021 MRED part of effort with CRMLS and Bright MLS on offering choice in showing management
4/13/2020 - MRED Help Desk Named a Top Contact Center in North America
3/13/2020 - MRED Statement on COVID-19
See all 7 articles
Industry Related
2
8/22/2019 - Important reminder: New Illinois cell phone law
3/29/2019 Communication from NAR’s General Counsel about pending industry litigation
RETS Releases
16
9/30/2021 Changes to connectMLS allow some CTG listings to be syndicated
6/30/2021 MRED data delivery and fieldset changes coming soon
6/28/2021 Coming soon: Data delivery updates
6/15/2021 Don't forget to switch to MLS Grid!
5/28/2021 - Don't forget to switch to MLS Grid!
See all 16 articles
Internal FAQs
Realist
49
Why can't I choose a township?
Why can't I choose a County Use Code?
How does someone outside of North America get access to Realist?
Are MLS photos retained in Realist indefinitely?
Does Realist have Special Assessment data?
See all 49 articles
Training
1
How to resend registration confirmation for training class
Community forums
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MRED Forums
Announcements
3
MRED's Monthly Update Table of Contents
Posted by
Katrina Bressler
,
over 1 year ago
Last Reply
by Katrina Bressler
over 1 year ago
MRED training videos and recorded training classes
Posted by
Katrina Bressler
,
about 3 years ago
Last Reply
by Katrina Bressler
about 3 years ago
Have you tried connectMLS 6.0?
Posted by
Katrina Bressler
,
over 3 years ago
Last Reply
by Katrina Bressler
over 3 years ago
Known Problems
3
connectMLS known issues
Posted by
Katrina Bressler
,
over 2 years ago
Last Reply
by Katrina Bressler
over 2 years ago
Printing from Firefox version 81.0
Posted by
Katrina Bressler
,
almost 3 years ago
Last Reply
by Katrina Bressler
almost 3 years ago
T-Mobile outage affecting ShowingTime texting feature
Posted by
Katrina Bressler
,
over 3 years ago
Last Reply
by Katrina Bressler
over 3 years ago
MRED Community Feedback
5
Join MRED's Technology Focus Group
Posted by
Katrina Bressler
,
over 3 years ago
Last Reply
by Paul Scheufler
9 days ago
Share your thoughts on Private Listings!
Posted by
Katrina Bressler
,
9 months ago
Last Reply
by Katrina Bressler
9 months ago
Would you like to see your confidential/additional information on listings in RPR, viewable by only MRED REALTORS®?
Posted by
Katrina Bressler
,
over 1 year ago
Last Reply
by Katrina Bressler
over 1 year ago
See all 5 topics