Support Center

Getting Started 5

• How do I update the contact information on my connectMLS agent profile?
• How do I contact MRED’s Help Desk, Rules Department and Training Department?
• What training options does MRED offer?
• Forgot your connectMLS password? Here’s how to get it:
• What’s the difference between MRED and my association?

connectMLS 11

• How do I search for half bathrooms in connectMLS?
• How do I customize my connectMLS view and use Classic Search?
• How do I search for listings in a senior living community?
• How do I search for a first-floor bedroom and/or full bathroom?
• What listing types can be emailed to clients through connectMLS?

See all 11 articles

Private Listings 30

• Can I schedule an open house or broker tour on a property that’s in the Private Listing Network?
• Can I get instantly notified when a new Private listing has hit the MLS?
• Will changes I make to a Private listing while I’m in the process of changing it to a Standard listing be seen by other agents?
• What date do I use for Expiration Date on a Private listing?
• What list date do I use when changing a Private listing to a Standard listing?

See all 30 articles

Remine 31

• What updates has Remine made recently?
• How do I search by PIN in Remine?
• Where can I learn more about Remine?
• How do I log in to Remine?
• What is the Cart in Remine?

See all 31 articles

Trending Now 0

Listings and Listing Input 24

• What do I enter for the buyer broker ID for a non-member on a contingent listing?
• Can I list a property for my buyer if their previous purchase of that property has not yet closed?
• The bedroom count under room details doesn’t match the total number of bedrooms the listing has. What do I do?
• I have a new construction property that doesn’t have a Parcel ID Number (PIN) assigned yet. What do I use for its PIN number?
• How do I share a draft listing with my seller?

See all 24 articles

Homesnap 0

Teams 5

• What do the Team permissions mean and how do I change them?
• I’m on a team. Why can’t I edit a listing draft?
• Team members: Is the right name on your ShowingTime request?
• Can a Team Lead change a buyer transaction coordinator?
• Can I set up my Team so the agent and the Team both get credit for listings?

ShowingTime 4

• How can I manage showings in ShowingTime if I have multiple offices?
• Why is the ShowingTime link not appearing on my listing?
• How does ShowingTime calculate market time?
• Team members: Is the right name on your ShowingTime request?

Rules & Regulations 10

• Why can’t I enter my co-op in the co-op compensation field on a commercial listing?
• Can supplemental photos be removed from an off-market listing at the request of the seller?
• How do I report a violation of a for sale sign at a property that isn’t listed in the Standard or Private Listing Network?
• What's the difference between a walkout basement and an exterior access?
• Can I list a multi-property package in connectMLS?

See all 10 articles

Listing Syndication 3

• How can a Designated Realtor opt into Syndication?
• Why isn’t my listing on any websites?
• Are TEMP listings syndicated to Zillow, Realtor.com, and other third-party sites?

Outside Comp 15

• MRED hasn’t allowed submission of outside comps before. Why do it now?
• What does the Outside Comps policy mean?
• What does the new rule state?
• Is it required that I enter in an outside comp if I was the buyer’s agent and there was no listing broker?
• Do I need a listing agreement or permission to enter a listing?

See all 15 articles

MRED News 5

• 6/15/2021 MRED part of effort with CRMLS and Bright MLS on offering choice in showing management
• 4/13/2020 - MRED Help Desk Named a Top Contact Center in North America
• 3/13/2020 - MRED Statement on COVID-19
• 1/24/2020 - MRED's Swanepoel Power 200 Announcement
• 8/13/2019 - You have a new option to get connectMLS help

Industry Related 2

• 8/22/2019 - Important reminder: New Illinois cell phone law
• 3/29/2019 Communication from NAR’s General Counsel about pending industry litigation

RETS Releases 15

• 6/30/2021 MRED data delivery and fieldset changes coming soon
• 6/28/2021 Coming soon: Data delivery updates
• 6/15/2021 Don't forget to switch to MLS Grid!
• 5/28/2021 - Don't forget to switch to MLS Grid!
• 5/7/2021 - Data delivery updates coming soon

See all 15 articles