Having trouble uploading your listing photos in connectMLS? Try these fixes:
- Check the photos’ dimensions and file sizes. Large photos will take longer to upload and could result in upload failure.
- Our recommended photo size is 1920 x 1080 pixels. You may upload photos up to 3840 x 2160; they will be resized to the recommended dimensions.
- For most photo programs, right-clicking on the image will allow you to view the photos properties to check the photo size and resolution.
- The maximum file size is 3MB.
- Our recommended photo size is 1920 x 1080 pixels. You may upload photos up to 3840 x 2160; they will be resized to the recommended dimensions.
- Make sure the photos are a supported file type. For best quality, use JPEG formats. Other formats such as PNG, GIF, BMP and TIFF are acceptable, but will automatically be converted and resized.
- NOTE: PDF and HEIC files are not accepted.
- Follow these steps to convert HEIC files:
- Open your HEIC file in Preview, click “File” and then “Export”.
- From the drop-down menu with the available file formats, choose JPG or PNG and click “Save”.
- Follow these steps to convert HEIC files:
- NOTE: PDF and HEIC files are not accepted.
- You can upload up to 50 photos at a time, but we recommend uploading in smaller quantities to prevent slowness and freezing.
- Clear your browser’s cache. When a browser’s cache builds up, it can cause slowness and abnormal behavior.
- Check your internet connection and speed. It may be necessary to reboot your router.