Forgot your connectMLS password? Let’s get you back in, step by step.

Need to reset your password? Here’s the fastest way to get access again—no guesswork, no delays.

Here’s how to reset your password:

1. Go to the connectMLS login page

2. Click “Forgot password?” just above the Login button

3. Enter the email address connected to your connectMLS account

4. Click “Send Me My Credentials”

If your email matches an account, you’ll receive your current username and password at that address.

Didn’t get the email?

• Check your spam or junk folder

• Add no-reply@connectmls.com to your contacts or safe sender list

• Then repeat the steps above

Taking these quick steps helps ensure your reset email makes it through without delay—especially when you’re on the go or working with clients.

Seeing a username you don’t recognize?

If the email shows a user ID you don’t normally use—like one tied to a client account—you'll want to verify that you are using an email address that's connected to your profile. 

To update your email address, just contact your local association and they’ll help you get everything squared away.

Need help right away? We’re happy to assist.

Call or text our Help Desk: 630-955-2755
Support Hours:
Monday–Friday: 8:00 AM–6:00 PM
Saturday: 9:00 AM–3:00 PM
Sunday: 10:00 AM–2:00 PM 

Prefer to message us online? Submit a request and we’ll follow up with you directly