It has been reported that when you create a Custom Report in Classic Search by clicking "Modify" next to the 1-line summary above the results, you are redirected to Default Search Criteria instead of displaying results with Custom Report applied.
Despite the issue, the Custom Report is actually being saved successfully.
Workaround:
When redirected to the default search criteria page, select Load Last Search
Click View Results
Select the newly created report (for example: "Closed Date") from the dropdown menu
Results load correctly with the applied custom field/filter
Our vendor is currently working on resolving this issue. Thank you for your patience!
It has been reported that when you create a Custom Report in Classic Search by clicking "Modify" next to the 1-line summary above the results, you are redirected to Default Search Criteria instead of displaying results with Custom Report applied.
Despite the issue, the Custom Report is actually being saved successfully.
Workaround:
Our vendor is currently working on resolving this issue. Thank you for your patience!
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