Issue Uploading Photos

Posted 3 days ago by Ashley Zuno

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Ashley Zuno Admin

We understand that some users are experiencing challenges with uploading and saving photos to their listings. We've noticed that when clicking Save, the page may freeze, even with just a few photos being uploaded. This appears to be related to a specific server. If you try switching devices, it might help. Rest assured, our vendor is actively looking into the issue and working to find a solution as soon as possible. We appreciate your patience. Thank you!

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Ashley Zuno posted 3 days ago Admin

We are pleased to inform you that this issue is now resolved! The issue only impacted users on server 7 and was caused by a problem with the underlying software that is used to resize photos upon upload, which has since been fixed. We appreciate your patience and understanding while we worked with our vendor correct this issue as quickly as possible. 

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