DocuSign - "Unable to Send, Contact Help Desk" Error
Posted
2 months ago
by Ashley Zuno
A
Ashley ZunoAdmin
It was reported when sending a form to DocuSign, an error appears that states "unable to send" and to contact the Help Desk. This issue has been reported to our vendor, and they are currently investigating. A workaround in the meantime is to preview the form and download it as a PDF so you may upload to DocuSign directly.
Updates will be provided as they are received. Thank you for your patience.
It was reported when sending a form to DocuSign, an error appears that states "unable to send" and to contact the Help Desk. This issue has been reported to our vendor, and they are currently investigating. A workaround in the meantime is to preview the form and download it as a PDF so you may upload to DocuSign directly.
Updates will be provided as they are received. Thank you for your patience.
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Ashley Zuno posted about 2 months ago Admin
Resolved 8/17
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